Data Privacy Statement

Privacy Policy

FactoryPal GmbH (FactoryPal) takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the provisions of data protection law. The purpose of this Privacy Policy is to inform you how, to what extent and for what purposes we process personal data during use of the website of FactoryPal.

1. Collection, processing and use of personal data on request
Our website can be used without providing personal data. You are not obliged to access this website or provide personal data. If you do not provide us with any personal data, you may not be able to use individual functions of this website. There will be no other consequences for you. If personal data (e.g. your name, address or e-mail addresses) are collected on our website, this takes place voluntarily except in the cases described below in more detail. We wish to point out that data transfers in the Internet (e.g. during communication by e-mail) may be subject to security breaches. It is not possible to protect personal data completely against access by third parties.

2. Contact form; Request for information material
When you contact us using the contact form, we will process your personal data (especially your first and last name, your contact details, the name of your company and your email) and process them in order to answer your inquiry. This also applies when you ask for information material.

3. Data processing enabling website use
When you visit our website, we will collect the personal and non-personal data necessary to facilitate your website use. This includes your IP address and information about the start, end and purpose of your use of the website, as well as any identification data (e.g. your login data if you log into a secure area). These data will be used to provide and organize the service in accordance with users' needs. The data will normally be deleted as soon as they are no longer required and there are no retention obligations.

4. Consent for cookies and web analysis

5. Web analysis (Google Analytics)
When you visit our websiteand give us your consent (see Section 4), we use Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, MountainView, CA 94043, USA (Google). Google Analytics uses cookies (see Section 4) inorder to analyze your use of the website. The information generated by the cookie about your use of this website such as:

Browser type/version,
operating system used,
referrer URL (the previously visited page),
Host name of the accessing computer(IP address).

Time of the server request are transmitted to a Google server in the USA and stored there.

However, your IP address is first truncated by Google in member states of the European Union or in other signatory states of the Agreement of the European Economic Area and is therefore anonymized. Only in exceptional cases will your full IP address be transmitted to a Google server in the USA and truncated there.

In the event that personal data is transferred to the USA by way of exception, Google has integrated theEU standard contractual clauses into its Terms and Conditions of Use and thus offers a guarantee that European data protection principles and the local leve l of data protection are also guaranteed in the context of data processing taking place in the USA.

On behalf of the operator of this website Google will utilize the above mentioned information to evaluate your use of the website, compile reports on the website activities and provide other services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics will not be combined with other Google data.

You can revoke your consent for web analysis and the related use of cookies as follows: First of all, you can prevent cookies from being stored by adjusting your browser software accordingly (see Section 4). Secondly, you can prevent storage and transmission of the data relating to your use of the website (including your IP address) toGoogle, and processing of these data by Google by downloading and installing the browser plug-in available under the following link. Alternatively, you can prevent Google Analytics from storing the data by setting a so-called"opt-out cookie“ on your computer; Please use the following link in this case:

Disable Google Analytics:
https://www.google.com/settings/u/0/ads/plugin?hl=de

You can find further information relating to data protection with Google Analytics at:

https://www.google.de/intl/de/policies/.

6. Google Ads, Google DoubleClick, Google Dynamic Remarketing and Google Conversion Tracking
We use other Google services in line with legal requirements and to the extent applicable with your consent (see Section 4), namely Google Ads, Google DoubleClick, Google Dynamic Remarketing and Google Conversion Tracking Cookies. Data from Google Analytics and other pseudonymous usage data are evaluated here for statistical purposes. In order to improve our services, we can therefore analyze, for example, how successful campaigns are and whether users visit our website after an advertisement is displayed. You also receive interest-related advertising through these services.

In addition to the consent and consent modification means described in above Section 4, the following applies:

If you do not want too see advertising selected by the Google Ads Tool, you can disable it using the Google Ads Preferences Manager:

https://adssettings.google.com/authenticated

Google DoubleClick sets a cookie on your computer in order to record your surfing activities on different websites (tracking) and display interest-related advertising. If you want to stop this permanently, you can download a plug-in under the following link to disable the double-click cookie:

https://www.google.com/settings/u/0/ads/plugin?hl=de

7. Google Tag Manager
This website uses the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal information. The tool triggers other tags that may collect data. Google Tag Manager does not access this data. If deactivation is made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

8. Hotjar
When you visit our website and give us your consent (see Section 4), we use Hotjar, a web analysis service provided by Hotjar Ltd, St Julian's Business Centre, 3,Elia Zammit Street, St Julian's STJ 1000, Malta. With Hotjar, movements on the websites where Hotjar is used can be traced (so-called heat maps). For example, you can see how far users scroll and which buttons users how often click on. Furthermore, the tool also allows you to obtain feedback directly from the users of the website. In this way, we obtain valuable information to make our websites even faster and more customer-friendly. When using this tool, we pay special attention to the protection of personal data. We can only track which buttons the website-user clicks and how far he scrolls. Hotjar automatically hides areas of the websites where personal data is displayed by the Jimdo User or third parties, and therefore cannot be traced at any time. You can revoke your consent for web analysis and the related use of cookies as follows:First of all, you can prevent cookies from being stored by adjusting your browser software accordingly (see Section 4). Secondly, Hotjar offers each User the option of preventing the use of the Hotjar tool by means of a "Do Not Track" header so that no data about the visit to the respective website is recorded. For more information regarding the use of personal data by Hotjar, please refer to Hotjar’s privacy policy, which can be found here:

https://www.hotjar.com/privacy

9. Processing of your data, if you contact us for business purposes
If you contact us as a interested party, supplier, service provider or other business partner, we process your personal data such as contact data or correspondence to the extent that this is necessary to process your enquiry (legitimate interest according to Art. 6 para. 1 letter f GDPR) or to initiate or process the respective transaction (Art. 6 para. 1 letter b GDPR) and, if necessary, store the data within the scope of statutory storage obligations (due to statutory obligations according to Art. 6 para. 1 letter c GDPR).

The same applies if you are an employee of an interested party, supplier, service provider or other business partner and we receive your personal data in this context; the legal basis in this case is our legitimate interest in establishing or carrying out the business relationship with your employer (Art. 6 para. 1 letter f GDPR).

10. Electronic communication
You are welcome to communicate with us by e-mail at any time. Please be advised that we use an E-mail Gateway of an external provider of security technologies to defend against SPAM e-mail, other threatening e-mail, threatening e-mail attachments and URLs. In doing so, this external provider may process your first and last name, e-mail address and IP address. The legal basis is our legitimate interest in preventing unauthorized access to communications networks, the spread of malicious code and damage to computers and electronic communications systems (Art. 6 para. 1 lit. f GDPR in conjunction with Recital 49).

11. LinkedIn Ads, LinkedIn Analytics and LinkedIn Marketing Solutions
We use the services of Linked Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland ("LinkedIn“). Within the scope of these services LinkedIn collects and stores usage data in pseudonymous profiles in order to permit statistical analyses of website use, evaluate the success of advertisements and provide interest-related advertising on our website, on LinkedIn and on websites of Linked partners. If you are a LinkedIn user, LinkedIn may also combine the data with your user account. LinkedIn also sets cookies to collect data (see Section 4). In addition to the consent and consent modification means described in above Section 4, you can disable cookies and the associated collection of data via the following websites:

https://www.linkedin.com/psettings/guest-controlshttp://optout.aboutads.info/
http://www.youronlinechoices.com/de/praferenzmanagement/

You can find further information relating to data protection with LinkedIn services at:

https://www.linkedin.com/legal/privacy-policy

12. HubSpot
When you visit our website and give us your consent (see Section 4), we use tracking technology of HubSpotInc., 24 First St, 2nd Floor, Cambridge/MA 02141, United States (“HubSpot”).This technology may include cookies (see Section 4). HubSpot collects and stores usage data in pseudonymous profiles in order to provide interest-related advertising. You can revoke your consent for user-tracking and the associated recording of your user behavior by HubSpot by disabling cookies (see Section 4).

Please refer to the consent and consent modification means described in above Section 4. You can find further information relating to data processing by HubSpot on the HubSpot website:

https://www.hubspot.de/data-privacy/gdpr

13. Zapier
In order to integrate different databases and tools, we use Zapier, a service of Zapier Inc., 548 Market St #62411, San Francisco, California 94104, United States. Customer data may be transmitted in this case. You can find more information relating to data protection with Zapier under:

https://zapier.com/help/account/data-management/gdpr-compliance-at-zapier

14. Legal basis for data processing
The legal basis for data processing depends each time on the purpose for which the data are processed and may in particular result from Art. 6 (1) (a, b, c or f). of the General Data Protection Regulation (GDPR).

15. Third country data transfers
Your personal data will only be transmitted if this is permitted by law or you gave your consent beforehand. For example, we may transmit data to other companies in the Körber Group if this is necessary to answer a question which you raised.We will only pass on your personal data in accordance with legal obligations or on the basis of an official decree or a court decision. Data will only be transmitted to recipients outside the EU if it is ensured that the recipients of the data guarantee an adequate level of data protection and there are no other legitimate interests preventing transmission of the data.

The data transfers to the USA outside the Körber Group are based on so-called standard contractual clauses of the EU Commission.

We would like to point out that the USA is not a safe third country in terms of EU data protection law. US companies are obligated to disclose personal data to security authorities without the possibility of legal action against you as the data subject. Therefore, it cannot be excluded that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.  

16. Deletion
The data collected by means of Google Analytics in the form of pseudonymous usage profiles will be erased at the latest 38 months after the last new entry in the particular usage profile. We will also erase your personal data when they are no longer required for collection and processing purposes, and provided there are no statutory retention obligations preventing erasure of your personal data.

17. Data security
FactoryPal has implemented technical and organizational measures to protect the personal data, against loss, destruction, manipulation and unauthorized access. Our employees and everyone involved in data processing are obliged to comply with data protection laws and handle personal data confidentially. Our employees are trained accordingly. Both internal and external checks ensure that all data protection processes are observed at FactoryPal.

In order to protect the personal data of our users, we utilize a secure online transmission method, i.e. so-called "Secure Socket Layer" (SSL) transmission. You can recognize this by the addition of an "s" to the address component http:// ("https://") or when you see a green locked lock symbol. By clicking on the symbol, you obtain information about the utilized SSL certificate. Display of the symbol depends on the browser version which you are using. SSL encryption ensures encrypted and complete transmission of your data.

18. Your data subject's rights
As a data subject, you have the right to confirmation as to whether personal data relating to you are processed, the right to access this personal data, the right to rectification of incorrect personal data, the right to erasure, the right to restrict processing of your data and the right to object to the processing and transmission of personal data. Whether and to what extent these rights are effective in individual cases and under what conditions they apply is stipulated by law. In particular including the German Data Protection Act and General Data Protection Regulation. You also have the right to submit a complaint to the responsible data protection supervisory authority. However, if you have any questions or complaints relating to data protection at FactoryPal, we recommend that you first contact our Data Protection Officer (see below Section 17).

19. No automated individual decisions
We do not use your personal data for automated individual decisions in the meaning of Art. 22(1) GDPR.

20. How can you contact us?
You can find our contact details in our capacity as the controller in the Imprint.

If you want to exercise your data subjects’ rights or have any questions relating to data protection in our company or this Data Protection Declaration, you can contact us under the following email address:

data.protect@koerber.digital

21. Changes to the Privacy Policy
New legal regulations, business decisions or technical development may require amendments to this Privacy Policy. You can always find the latest version on our website.